Dear Waterloo Public Library,

It has come to my attention that your downtown branch is closed today for a professional day. Professional days are great. May I suggest adding some basic communication skills your next professional day. 1) update your webpage hours and location to include the closure. 2) update the google of your closure. 3) put your “we are closed today” sign on the entrance door, not buried amongst 7 other identically shaped public announcements.

It was a lovely day so I decided to sit on a bench and try and get some work done on the intertubes. As I came to realize that your wireless access point was not operational today (even wifi router’s need professional days) about a dozen peeps came, tried the doors and left. Some of these folks were not that mobile. For them the simple act of switching from inside to outside drop off was a challenge. So don’t worry about grumpy old men like me. Consider improving your communications skills for the mobility challenged.

 

Yours

Me.